॥ Samay ki Vani ॥

Refund & Cancellation Policy

Last updated: 10 July 2026

Readings & reports

Kundli matching, current-year predictions and detailed astro-profile reports are digital products generated and delivered instantly upon payment. As each is created specifically for you and delivered immediately, these purchases are non-refundable once the reading or report has been generated.

Questions

Every account gets 2 free questions each month. Beyond that, each additional question is a one-time paid purchase. Because the answer is generated and shown to you immediately, a paid question is non-refundable once it has been answered. There is no subscription and no per-minute charge.

Failed or duplicate payments

If you are charged but do not receive your product, or are charged twice, we will investigate and refund the incorrect charge. Please email info@samaykivani.com within 7 days with your payment details.

How refunds are processed

Approved refunds are returned to your original payment method via Razorpay within 5–7 business days.

Contact

info@samaykivani.com